Cirium’s On-Time Performance is the industry standard
Cirium has a proven track record of reporting on OTP results.
SEE CURRENT OTP REPORTS, HERE. SEE HISTORIC RESULTS BELOW.
How Cirium measures airport and airline on-time performance
Cirium has a proven track record of reporting on OTP results for more than 15 years – the longest of anyone in the industry. We try to stay true to the industry definitions of OTP and make sure we represent the data in a transparent and consistent way, but criteria has evolved over the years.
Report calculation – Airline calculations
Key evaluation criteria
Available Seat Kilometres (ASK) — the number of seats available multiplied by the number of kilometres flown — captures an airline’s total production in terms of their total passenger carrying capacity and distance flown.
Flights
The total number of flights flown — captures the airline’s total volume of passenger flights flown.
Seats
The total number of seats flown — captures the airline’s total volume of seats flown.
Regions Served
The total number of regions served by an airline — captures the airline’s global prominence across report regions. An airline is considered to serve a region if it operates one (1) or more flights per day to or within that region. An airline’s home region counts as one of its regions served.
Actual Gate Arrival Time (AGA) Coverage
The percentage of flights in Cirium’s database for which the AGA field is present — ensures a minimum data quality standard required to evaluate the airline’s performance. Airlines can boost their coverage by becoming a Cirium Data Supplier. Find out more at
www.cirium.com/about/data-supply/
Completion Factor
The percentage of flights not cancelled — captures the airline’s ability to complete their flights as scheduled.
Report calculation – Airport calculations
Each month Cirium reviews the total number of flights in a given month
(approximately 3 million) for every airport globally in an ordered list, then looks at where the percentile demarcations fall. For the annual OTP review, we take the total number of flights in a given year for every airport.
Airports are selected based on a combination of factors.
—-
Download the Annual Review for full details.
See recent Monthly OTP Airline and Airport Reports, here.
On-Time Performance history
| Year | Global Winners | Category winners |
|---|---|---|
| 2023 | Global airline: Avianca: 85.73% Global airport: Minneapolis-St. Paul International Airport (MSP), 84.44% | Platinum Award: Delta APAC – All Nippon Airways: 82.75% North America – Delta: 84.72% Europe – Iberia Express: 84.58% Latin America – Copa Airlines: 89.46% Middle East & Africa – Oman Air: 92.53% Low-cost carrier – Safair: 92.36% |
| 2022 | Global airline: Azul, 88.93% Global network: ANA, 89.79% Global airport: Haneda Airport, 90.33% | Platinum Award: Delta APAC airline: Thai AirAsia 91.56% APAC network: ANA, 89.79% North American airline: Delta, 83.63% North American network: Delta, 83.95% European airline: Iberia, 85.87% European network : Iberia, 86.80% Latin American airline: Azul, 88.93% Latin America network: Azul, 88.37% Middle-East and Africa airline: Oman, 91.38% Middle-East & Africa network: Qatar, 78.23% Low-cost carrier: StarFlyer, 95.23% |
| 2021 | Global airline: All Nippon Airlines, 95.04% Global network: All Nippon Airlines, 95.28% Global airport: Haneda Airport, 95.5% | Platinum Award: Delta APAC airline: ANA, 95.04% APAC network: ANA, 95.28% North American airline: Delta, 87.80% North American network: Delta, 88.05% European airline: Vueling, 92.13% European network: Vueling, 92.08% Latin American airline: Copa, 90.25% Latin America network: Copa, 90.25% Middle-East and Africa airline: Safair, 96.44% Middle-East and Africa network: Safair, 96.44% Low-cost carrier: Solaseed, 97.93% |
| 2020 | Paused for COVID. Read the 2021 Airline Insights Review | |
| 2019 | Global airline: Aeroflot, 86.68% on-time arrivals Global network: LATAM, 86.67% Global airport: Sheremetyevo International Airport (SVO), 95.01% | APAC airline: ANA, 86.26% APAC network: ANA, 86.49% North America airline: Delta, 85.69% North America network: Delta, 84.63% Europe airline: Aeroflot, 86.68% Europe network: Aeroflot, 86.82% Latin America airline: Copa, 92.16%% Latin America network: Copa, 92.29% Middle-East and Africa airline: Qatar, 82.45% Middle-East and Africa network: Qatar, 82.45% Low-cost carriers: Starflyer, 91.37% |
| 2018 | Global airline: Delta, 86.09% on-time arrivals Global network: Qatar, 85.88% | APAC airline: Japan, 84.73% APAC network: ANA, 85.25% North America airline: Delta, 86.09% North America network: Delta, 84.30% Europe airline: KLM, 85.04% Europe network: KLM, 85.59% Latin America airline: Copa, 89.68% Latin America network: Copa, 90.16% Middle-East and Africa airline: Qatar, 85.88% Middle-East and Africa network: Qatar, 85.88% Low-cost carriers: Azul and Iberia Express (tied), 86.47% |
| 2017 | Global airline: Delta, 85.94% on-time arrivals Global network: Iberia, 88.97% | APAC airline: JAL, 86.09% APAC network: ANA, 85.67% North America airline: Delta, 84.06% North America network: Delta, 85.94% Europe airline: Iberia, 88.97% Europe network: Iberia, 89.54% Latin America airline: Copa, 87.53% Latin America network: Copa, 86.63% Middle-East and Africa airline: Qatar, 83.64% Middle-East and Africa network: Qatar, 83.64% Low-cost carriers: Iberia Express, 91.77% |
| 2016 | Global airline: Iberia Global network: KLM Airline alliances: oneworld | APAC airline: JAL APAC network: JAL North America airline: Alaska Airlines North America network: Alaska Airlines Europe airline: Iberia Europe network: Iberia Latin America airline: Copa Latin America network: Copa Middle-East and Africa airline: Qatar Middle-East and Africa network: Qatar Low-cost carriers: Iberia Express |
| 2015 | Global airline: JAL | APAC airline: JAL North America airline: Alaska Airlines Europe airline: Iberia Latin America airline: Copa Middle-East and Africa airline: Qatar |
| 2014 | Global airline: KLM Major alliance: oneworld | APAC airline: Japan Airlines North America airline: Alaska Airlines Europe airline: Finnair Latin America airline: Copa Airlines Middle-East and Africa airline: Saudia Low-cost carriers: Iberia Express |
| 2013 | Global airline: Japan Airlines Global network: Japan Airlines | APAC airline: Japan Airlines North America airline: Alaska Airlines Europe airline: KLM Latin America airline: Copa Airlines Middle-East and Africa airline: Gulf Air Low-cost carriers: Thai AirAsia |
| 2012 | Global airline: Japan Airlines, 90.35% on-time arrivals Airline Alliance: oneworld Alliance, 79.55% Global Network: All Nippon Airways, 85.46% Lowest Global Cancellations: All Nippon Airways, 0.22% | Asia major airline: Japan Airlines, 90.35% Asia regional airline: J-Air, 92.85% North America major airline: Alaska Airlines, 87.26% North American regional airline: Hawaiian Airlines, 92.29% Europe major airline: LOT Polish Airlines, 89.35% Europe regional airline: Aegean Airlines, 93.02% Middle-East and Africa major airline: South African Airways, 91.17% Pacific major airline: Air New Zealand, 87.76% South America major airline: Azul – Linhas Aéreas Brasileiras, 80.04% |
| 2011 | Global airline: All Nippon Airways (ANA), 90.18% on-time arrivals Global Airport: SEATAC (SEA), 86.28% | Asia major airline: ANA, 90.18% Asia regional airline: Japan Air Commuter (JAL), 92.60% North America major airline: Alaska Airlines, 87.79% North American regional airline: Hawaiian Airlines, 91.96% Europe major airline: SAS, 88.22% Europe regional airline: NAYSA, 91.67% |
