4 Jan 2017
FlightStats, Inc., the leader in global flight information services, part of FlightGlobal, has released the winners for the 8th Annual Airline On-Time Performance Service Awards.
We have published the On-time Performance Service (OPS) Awards for the last eight years. The awards recognize the “Best of the Best” Airlines that demonstrate consistently high performance and deliver on their promise to get passengers to their destinations in a timely manner.
The FlightStats team is in a unique position to provide this service award given our exceptional commitment to collecting and distributing real-time and historical flight information throughout the global travel ecosystem.
An interactive report showing the top airlines in each category can be viewed online here.
The report covers airlines in the following categories:
1.Major International Airlines
2.Airline Alliances
3.North American Major Airlines
4.European Major Airlines
5.Asia-Pacific Major Airlines
6.Middle East & Africa Major Airlines
7.Latin American Major Airlines
8.Low-Cost Carriers
This year, we decided to expand the awards to recognize the best Major Global Airline and best Major Global Airline Network in each of the regional categories as well as the international category. “Network” is defined as a system of flights that are marketed by a major airline but are operated by a separate airline partner. Most big, full-service airlines have these types of regional partnerships where as many as 8-10 carriers operate flights on their behalf.
Our decision to expand the awards is in response to what the industry is telling us. Many airlines want to be recognized only by their own operational performance, not the performance of their regional airline partners. Some airlines report data to us separately, while other airlines report both mainline and regional status. Since airlines don’t always have operational control over their regional carriers, it didn’t seem fair for us to not distinguish between Major Global Airline performance and Major Global Airline Network performance in our awards. In many cases, the winner is the same for both categories; however, in some cases, they could be different.
The winners in each of the respective categories, announced by FlightStats are:
Major International Airlines
Major Global Airline:
Iberia, JAL, Delta Air Lines, KLM, Qatar Airways, Austrian, Singapore Airlines, ANA, TAM Linhas Aereas, Qantas
The winner is Iberia
Major Global Airline Network:
KLM, Iberia, JAL, Qatar Airways, Austrian, ANA, Singapore Airlines, Delta Air Lines, TAM Linhas Aereas, Qantas
The winner is KLM
Airline Alliances
oneworld, Star Alliance, Sky Team
The winner is oneworld
North American Major Airlines
North American Major Airline:
Alaska Airlines, Delta Airlines, United Airlines, Southwest Airlines, WestJet, American Airlines, Frontier Airlines, Virgin America, JetBlue Airways, Air Canada
The winner is Alaska Airlines
North American Major Airline Network:
Alaska Airlines, Delta Air Lines, WestJet, Southwest Airlines, United Airlines, American Airlines, Frontier Airlines, Virgin America, JetBlue Airways, Air Canada
The winner is Alaska Airlines
European Major Airlines
European Major Airline:
Iberia, KLM, Austrian, S7 Airlines, SAS, Lufthansa, Norwegian Air Shuttle*, Aeroflot, Condor, SWISS
The winner is Iberia
*Norwegian Air Shuttle (DY) does not include Norwegian Air International (D8) in OTP performance calculations
European Major Airline Network:
Iberia, Austrian, Lufthansa, S7 Airlines, Norwegian Air Shuttle*, SWISS, Condor, British Airways, easyJet, Vueling
The winner is Iberia
*Norwegian Air Shuttle (DY) does not include Norwegian Air International (D8) in OTP performance calculations
Asia-Pacific Major Airlines
Asia-Pacific Major Airline:
JAL, Virgin Australia, Singapore Airlines, ANA, Qantas, Air New Zealand, Jet Airways (India), Cathay Pacific, Jetstar, IndiGo
The winner is JAL
Asia-Pacific Major Airline Network:
JAL, Virgin Australia, ANA, Singapore Airlines, Qantas, Air New Zealand, Jet Airways (India), Cathay Pacific, Jetstar, IndiGo
The winner is JAL
Middle East and Africa Major Airlines
Middle East and Africa Major Airline:
Qatar Airways, South African Airways, Saudia, Emirates, Ethiopian Airlines, Flydubai, Kenya Airways, Pegasus
The winner is Qatar Airways
Middle East and AfricaMajor Airline Network:
Qatar Airways, Saudia, Emirates, Ethiopian Airlines, Flydubai, Kenya Airways, Pegasus
The winner is Qatar Airways
Latin American Major Airlines
Latin America Major Airline:
Copa Airlines, TAM Linhas Aereas,Gol, Aerolineas Argentinas, LAN Airlines, Aeromexico, AVIANCA
The winner is Copa Airlines
Latin America Major Airline Network:
Copa Airlines, TAM Linhas Aereas, Gol, Aerolineas Argentinas, LAN Airlines, AVIANCA, Aeromexico
The winner is Copa Airlines
Low-Cost Airlines
Iberia Express, Air Baltic, Solaseed Air, Air Do, WestJet, Southwest Airlines, Norwegian Air Shuttle, Nok Air, NIKI, Frontier Airlines
The winner is Iberia Express
The full 2016 On-Time Performance Service Awards can be found here.
