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Copa Celebrates 10 Years of On-Time Excellence
Copa Airlines has cemented its place as Latin America’s undisputed leader in On-Time performance, achieving an unprecedented tenth year at the top.
Panama City, Panama – Copa Airlines has cemented its place as Latin America’s undisputed leader in On-Time performance, achieving an unprecedented tenth year at the top. The airline celebrated this remarkable milestone on Friday, February 14th, 2025 at a special ceremony held at their Panama City Headquarters, Hangar 2, where they received the prestigious 2024 On-Time Performance Award from Cirium, the global leader in aviation analytics.
Presenting the award and leading the Cirum team was Jeremy Bowen, Chief Executive Officer of Cirium. Other members of the Cirium team included, Mike Malik, Chief Marketing Officer, Lydia Webb, Marketing Director – Americas & Strategic Programs and Daniela Arrebola, Business Development Manager. Accepting the award on behalf of Copa Airlines were Pedro Heilbron, Chief Executive Officer and three employees, representing different organizations within Copa, directly impacting on-time performance.
“Once again, Copa Airlines sets the standard for On-Time Performaance, securing its 10th award as the most on-time airline in Latin America. Achieving this level of consistency in an industry where so much is beyond our control is no small feat—it speaks to a well-run airline where every team member plays a role in delivering reliability day in and day out. Cirium is proud to recognize Copa’s achievement, and we extend our congratulations to everyone at Copa Airlines for their dedication and teamwork in making this possible”
Jeremy Bowen
CEO, Cirium
This decade of dominance underscores Copa’s unwavering commitment to operational excellence and passenger satisfaction. With an impressive on-time performance rate of 88.22% for 2024, Copa’s 125,445 flights saw a remarkable 98.73% completion rate. This achievement is particularly noteworthy in a year of high operational performance across Latin America, where airlines and airports ranked among the top performers globally. Copa consistently maintained high OTP scores throughout the year, even achieving top global rankings in February (91.66%) and May (90.24%).
“In a year of high operational performance in the Latin American region, Copa Airlines has once again soared to the top with an impressive on-time performance rate of 88.22% for 2024. Copa Airlines can now boast of a decade of continuous leadership and excellence in On-Time Performance in the region.”
Lydia Webb
Marketing Director – Americas &
Strategic Programs, Cirium
This milestone reflects Copa Airlines’ commitment to providing a seamless and reliable travel experience. Their focus on operational efficiency, coupled with a dedicated team and strategic hub location, has solidified their position as the leading airline in Latin America for on-time performance. Copa’s contribution extends beyond aviation, connecting Panama, a country rich in cultural heritage and economic significance to the world.
Congratulations to the entire Copa Airlines team on this well-deserved recognition!
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