Delta received the Platinum Award for Operational Excellence for the fourth consecutive year, and the 2024 award for North America’s most on-time airline for the seventh year. The airline achieved an On-Time performance rate of 83.46% operating over 1.7 million flights last year, demonstrating its ability to consistently navigate the challenges of airline operations, and delivering a positive passenger experience.
Cirium’s Platinum Award goes beyond just on-time performance, factoring in network complexity, flight volume, and the airline’s ability to manage disruptions while minimizing passenger impact. Delta’s continued success in earning this award, even amid recent industry challenges, underscores its resilience and commitment to operational excellence.
At the annual 2-day Delta LEAD 2025 Conference in Atlanta, Georgia, Cirium was invited to be part of the airlines’ 100th year centennial celebration and present the awards.
Delta LEAD 2025 brought together over 7,000 leaders at Mercedes-Benz Stadium for a high-energy, in-person gathering focused on celebrating the achievements of 2024 and setting the course for the year ahead. This annual conference serves as a pivotal moment for teams from every region and department to connect, collaborate, and align on the strategic vision that will drive continued success.
Mike Malik, Chief Marketing Officer of Cirium, presented Delta’s award to Ed Bastian, CEO of Delta Air Lines and six frontline employees representing various departments in the company who keep Delta running on-time.
Delta’s focus on people, processes, and technology keeps it at the forefront of operational excellence. By consistently delivering on its commitment to reliability and the customer experience, Delta sets the standard for the industry, proving once again why it remains a leader in the airline industry.
Mike Malik
Congratulations to the entire Delta team! This achievement reflects the dedication and hard work of everyone who keeps Delta running smoothly, ensuring passengers get where they need to be—on time and with a great experience. It’s a standard that pushes the entire industry forward.
About Cirium
Cirium brings together powerful data and analytics to keep the world moving. Cirium delivers insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines, and financial institutions, among others, to make logical and informed decisions which shape the future of travel, growing revenues and enhancing customer experiences. Cirium is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. The shares of RELX PLC are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX. For further information please follow Cirium updates on LinkedIn.
