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Guayaquil Airport: Pursuit of Excellence
Guayaquil Jose Joaquin De Olmedo International Airport (GYE) stands out as the leader in the Small Airports category with an outstanding On-Time Performance score of 91.38%.
Marketing Director – Americas & Strategic Programs, Cirium
2024 witnessed outstanding on-time performance by Latin American carriers and airports. Small Airports globally saw a positive improvement trend with an average on-time performance of 81.71% compared to 79.08% in 2023. This meant fierce competition among airports with small margins between top performers. Guayaquil Jose Joaquin De Olmedo International Airport (GYE) stands out as the leader in the Small Airports category with an outstanding On-Time Performance score of 91.38%.
Guayaquil is the largest city in Ecuador and the capital of the Guayas Province. Situated on the west bank of the Guayas River, it is the nation’s main economic hub and capital port. Guayaquil is not just a commerce city; it also holds historical significance, and is the gateway to Pacific beaches and the Galapagos Islands. The service sector accounts for about fifty percent of Ecuador’s GDP, with transporation and tourism making up the bulk of the industry.
Tourism is an economic pillar for Ecuador and the aviation industry is a driving force behind it.
Guayaquil José Joaquín de Olmedo International Airport (GYE) is the second busiest airport in Ecuador with 3.7M passengers served last year. The airport serves as a domestic hub for Avianca Ecuador and LATAM Airlines Ecuador and several international carriers including American Airlines, Iberia and KLM. Guayaquil Airport has been a consistent Cirium On-Time top performer throughout 2024, with distinguished OTP scores. In September, the airport had the highest OTP score among all airport categories, including Global, achieving an impressive rate of 93.46%. It is also worth mentioning that Guayaquil Airport led the Small Airport category three times in 2024; August (90.83%), September (93.46%) and November (92.81%).
Last year, Jose Joaquin ranked third in the Small Airport category, but made a near 3-point improvement to take the leader position in this category in 2024.
Guayaquil’s success can be attributed to the operational hand of concessionaire TAGSA. Earlier this year, TAGSA and the airport celebrated celebrated two decades of exceptional service, commitment to quality, safety and excellence. Guayaquil Airport was also recently awarded the ACI-Airport Service Quality (ASQ) for “Best Airport in the category of 2 to 5 million passengers per year, Airport with the Most Dedicated Staff, Easiest Airport Journey, Most Enjoyable Airport and Cleanest Airport” in the Latin America and Caribbean region.
Guayaquil Jose Joaquin International Airport’s recognition as the most on-time small-sized airport for 2024 is also a demonstration of its unwavering pursuit to excellence. The airport’s investment in its people, customer service and operations has rendered the excellent results they sought after.
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