The passenger experience is fast becoming a key improvement area for airlines and being on time is a critical contributor to that experience. Our monthly on-time performance (OTP) report comes from an analysis of more than 120,000 operated flights per day, along with real-time flight status, departure and arrival data curated from over 600 global sources.
The airlines topping the rankings should be immensely proud of their performance and for enabling the millions of passengers that fly with them to arrive at their destination on time. For an explanation of our criteria for rankings, please reference the whitepaper.
A flight is considered “on time” if the aircraft arrives at the gate within 14 minutes 59 seconds (less than 15 minutes) of the scheduled arrival time.
Check out the highlights from our monthly OTP report below or request a demo of our premium analytics workbooks.
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On-time Arrival Performance of All Major Global Airlines
All Flights (Network)
- LATAM Airlines 90.67%
- SriLankan Airlines 86.20%
- ANA 86.18%
- JAL 85.27%
- AVIANCA 84.00%
- Alitalia 82.15%
- Korean Air 81.94%
- Emirates 81.86%
- Iberia 81.24%
- Delta Air Lines 79.87%
On-time Arrival Performance of Major Airlines by Region
All Flights (Network)
Asia-Pacific
- SriLankan Airlines 86.20%
- ANA 86.18%
- JAL 85.27%
- Garuda Indonesia 85.16%
- Air New Zealand 85.15%
Europe
- Alitalia 82.15%
- Iberia 81.24%
- Air France 75.57%
- Finnair 75.40%
- SAS 75.29%
Latin America
- Copa Airlines 91.21%
- LATAM Airlines 90.67%
- Azul 86.81%
- Gol 85.66%
- AVIANCA 84.00%
Middle East & Africa
- Emirates 81.86%
- Qatar Airways 78.85%’
- Air Arabia 78.38%
- Ethiopian Airlines 75.26%
- Oman Air 75.13%
North America
- WestJet 84.74%
- Alaska Airlines 84.40%
- Delta Air Lines 79.87%
- Southwest Airlines 75.62%
- American Airlines 74.57%
On-time Arrival Performance of Low-cost Carriers
All Flights (Network)
- Air Do 94.14%
- StarFlyer 92.50%
- Solaseed Air 89.63%
- Skymark Airlines 89.60%
- Azul 86.81%
Accomplishing more with OTP
On-time arrival performance not only drives positive customer experiences, but it also drives operational efficiencies that reduce cost and improves the bottom line. Cirium is the trusted source of measuring arrival performance for airlines and airports around the globe.
Our monthly OTP reports are just the beginning of what you can access. We offer an OTP Analysis Workbook that provides a comprehensive and granular analysis of key performance metrics. These workbooks include visualizations and reports focusing on airline and alliance benchmarking, departure and arrival statistics, trend analysis, carrier performance comparison, and daily/hourly analysis.