May 2019 Airline On-time Performance

The passenger experience is fast becoming a key improvement area for airlines and being on time is a critical contributor to that experience. Our monthly on-time performance (OTP) report comes from an analysis of more than 120,000 operated flights per day, along with real-time flight status, departure and arrival data curated from over 600 global sources.

The airlines topping the rankings should be immensely proud of their performance and for enabling the millions of passengers that fly with them to arrive at their destination on time. For an explanation of our criteria for rankings, please reference the whitepaper.

A flight is considered “on time” if the aircraft arrives at the gate within 14 minutes 59 seconds (less than 15 minutes) of the scheduled arrival time.

Check out the highlights from our monthly OTP report below or request a demo of our premium analytics workbooks.

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On-time Arrival Performance of All Major Global Airlines
All Flights (Network)

1. SriLankan Airlines 90.75%
2. LATAM Airlines 90.55%
3. ANA 88.96%
4. Iberia 88.07%
5. Delta Air Lines 86.43%
6. LATAM Airlines Brasil 85.68%
7. SAS 85.43%
8. Singapore Airlines 85.11%
9. JAL 85.03%
10. Emirates 84.49%

On-time Arrival Performance of Major Airlines by Region
All Flights (Network)

Asia-Pacific

1. SriLankan Airlines 90.75%
2. ANA 88.96%
3. GoAir 88.09%
4. Malaysia Airlines 87.72%
5. Singapore Airlines 85.11%

Europe

1. Iberia 88.07%
2. SAS 85.43%
3. Alitalia 83.97%
4. Air Europa 83.88%
5. UIA 83.81%

Latin America

1. Copa Airlines 91.08%
2. LATAM Airlines 90.55%
3. Gol 87.24%
4. LATAM Airlines Brasil 85.68%
5. Azul 84.87%

Middle East & Africa

1. Emirates 84.49%
2. Qatar Airways 83.79%
3. Royal Jordanian 82.31%
4. Ethiopian Airlines 81.06%
5. Oman Air 80.56%

North America

1. Delta Air Lines 86.43%
2. Alaska Airlines 85.93%
3. WestJet 85.48%
4. Allegiant Air 79.83%
5. JetBlue Airways 79.26%

On-time Arrival Performance of Low-cost Carriers
All Flights (Network)

1. Iberia Express 92.29%
2. StarFlyer 92.27%
3. Air Do 92.17%
4. Skymark Airlines 89.58%
5. Solaseed Air 89.39%

Accomplishing more with OTP

On-time arrival performance not only drives positive customer experiences, but it also drives operational efficiencies that reduce cost and improves the bottom line. Cirium is the trusted source of measuring arrival performance for airlines and airports around the globe.

Our monthly OTP reports are just the beginning of what you can access. We offer an OTP Analysis Workbook that provides a comprehensive and granular analysis of key performance metrics. These workbooks include visualizations and reports focusing on airline and alliance benchmarking, departure and arrival statistics, trend analysis, carrier performance comparison, and daily/hourly analysis.